Terms and Conditions

Client Terms And Conditions.

Carers must have their own room, television, and WIFI. As minimal condition.

Household insurance must cover carer while there.

All equipment carers are expected to use must be fit for purpose.

If you require carer to drive they must beaccommodated on your car insurance.

Carers will need to have a break of two hours per day.

Placements over two week will require a longer break, which can be discussed..

A carer having to get up more than once in the night incurs a ten pound charge. Per call.

A travel allowance of upto £40 each way.

You will be invoiced by carer at end of week, or end of placement  depending what agreed unagreed with carer on longer placements. you will be invoiced by agency for  weekly four weekly, depending what agreed. Management fees and Vat need to be paid within 7 daysf receipt of invoice, or could affect future placements.

Suitably equipped First Aid  box must be available.

Unacceptable behaviour  towards  carer will not be tolerated (ie abuse of a verbal, mental and physical kind) We are here to talk to if you are experiencing problems with your carer.